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Engine and Generator Operation Training Services

We are excited to introduce our new "Four-to-Service +" strategy. Our technicians, training, and services will be on-site to provide you with comprehensive support when your equipment arrives. This innovative approach is designed to offer a superior after-sales experience, ensuring exceptional support and care throughout the lifecycle of your equipment.Improve engine operation training, generator maintenance courses, gas engine operation tutorials performance and reliability with expert training services.
Interested? We’ll reach out. For maximum efficiency, Liyu Services ensures your power plant is fully supported.

Comprehensive Training and Support Policy

In alignment with our overall strategic goals, we are dedicated to providing comprehensive support for our products, including engines and generator sets. Our team delivers timely on-site technical assistance and training for both domestic and international customers and agents. This includes:

  • On-site debugging and startup
  • Repair and maintenance of gas generator sets
  • Customer training and after-sales support
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We strive to promptly address product issues and resolve customer inquiries and complaints. Additionally, we offer skills enhancement training for customer and agent personnel to ensure optimal product use and maintenance.

 

Our commitment to service excellence includes a technical support goal: general failures will be addressed within 24 hours.

Service Commitment

"Four-to-Service +" Service: Our technicians, training, and services will be on-site to provide you with comprehensive support when your equipment arrives.
Technicians assist with unpacking, inspection, and provide handling guidance upon equipment arrival.
We ensure smooth installation and quick resolution of any issues during setup.
Comprehensive load testing is conducted to verify optimal performance.
We offer lifetime support and 24-hour service for our equipment.
Spare parts are available at discounted rates after the warranty period.
We address on-site equipment issues promptly to minimize downtime.
Our 24-hour hotline provides immediate support for repair reports and inquiries.

Value-Added Services: Going Beyond Expectations

  Remote Technical Support: Utilize modern technology for remote diagnostics and preliminary guidance, minimizing downtime.
  Regular Maintenance Visits: Benefit from scheduled check-ins during and after the warranty period to ensure ongoing equipment performance.
  Customized Solutions: Receive tailored services for unique needs, including equipment modifications and upgrades.
  Rapid Spare Parts Supply: Access our global spare parts library to quickly obtain necessary components, even after the warranty period.
  Customer Satisfaction Tracking: Provide feedback through our system to help us continually enhance our service quality.
 
Maintenance Guide
Welcome to our collection of case studies showcasing successful energy projects across different regions and utilizing various energy sources.

Winter Care for Liyu Gas Generators

Winter presents challenges but also opportunities for gas generator sets. With proper preparation and maintenance, including reducing electricity consumption and ensuring equipment stability, you can enhance operational efficiency and performance during the colder months.
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Liyu Gas Generator Maintenance Overview
Types of Gas Used in Liyu Internal Combustion Engines
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End-to-end support from consultation to maintenance with advanced technology and expert teams.

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Efficient gas generators (900kW to 2000kW) for power, cooling, and heating with 30 years of innovation.

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Contact us to advance your energy goals with our innovative gas power solutions. Whether you need on-site power, cost optimization, or new electricity options, we're here to assist.
Consult with our expert

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+86-0731-8873 0808
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